From Founder Bottleneck to Systematic Freedom

I help established business owners escape operational chaos using proven government-level systems.

Former HMCTS Operations Manager | 100+ Staff Across 9 Buildings

| Systematic Operational Transformation

FULL WEBSITE IN PROGRESS....

Rachel Fountain | Founder & Operations Systems Expert

When everything runs through you, growth becomes a prison.

I transform operational chaos into systematic freedom using methodology proven at government scale.

  • Former Operations Manager at HMCTS (100+ staff, 9 buildings, 3 counties)

  • Systematic approach to knowledge extraction and process documentation

  • Expert in business operations, marketing systems, and team coordination

  • Founder of Fountain & Co, helping business owners delegate with confidence

How I Help Business Owners Scale

Operational Bottleneck Audits

45-minute deep dive to identify what's keeping you trapped in day-to-day operations


Business Systems Implementation

Transform the knowledge in your head into documented, delegatable processes

Fractional COO Services
Ongoing operational leadership for growing businesses ready to scale systematically

Methodology

The same systematic thinking that organized complex government

operations transforms small business chaos:

  • Systematic Knowledge Extraction: Get everything out of your head

  • Process Documentation: Create delegatable, trainable systems

  • Automation (Flodesk, High Level, Funnel Sketchers, or your platform)

  • Structured Delegation: Hand off with confidence, not fear

  • Operational Triage: Focus on what actually moves the needle

You show up with the idea. I'll bring it to life.

Want to work with us?

Ready to Escape the Founder Bottleneck?

COMPANY

CUSTOMER CARE

LEGAL

© 2025 Fountain & Co | Operations Systems Expert | UK-Based

Client Success Stories

OMG! I have just seen your emails! I love the designs.

Safi Abdi, Therapy by Safi

Thank you for taking my big ideas and making them come to life in a logically way!

Siobhan, TMC

Big shout-out to Rachel for her awesome masterclass! She makes the complex clear.

Sarah Cooper, LinkedIn Queen

I can't even begin to express how much stress you have taken from me! Truly a tech angel. Thank you!

Abbey, Embark Insights